Inventory Policy

At Hikerpack, we strive to provide our customers with a seamless shopping experience. To ensure transparency and clarity, here is our inventory policy:

1. Product Availability

  • All products listed on our website are subject to availability.
  • If an item is out of stock, it will be marked as such on the product page.
  • We update our inventory regularly to reflect current stock levels.

2. Backorders

  • Backorders are not permitted. If an item is out of stock, it cannot be purchased until it is restocked.
  • We recommend signing up for restock notifications, where available, to be alerted when a product is back in stock.

3. Inventory Errors

  • In rare cases, inventory discrepancies may occur. If an item is purchased that is no longer available, we will notify you promptly and provide the following options:
    • Substitute the item with a similar product (if available).
    • Receive a full refund for the unavailable item.

4. Pre-Orders

  • Occasionally, we may offer pre-orders for select products. Pre-order items will be clearly marked, and estimated shipping times will be provided at checkout.

5. Reserved Stock

  • Adding an item to your cart does not reserve it. Items in your cart are not guaranteed until the checkout process is completed and payment is successfully made.

6. Restocking

  • We work diligently to restock popular items as quickly as possible. However, restocking times may vary depending on supplier availability.

7. Questions or Concerns

If you have questions about product availability or stock levels, feel free to contact us: